Telefonica Group has opted to work alongside queue management technology provider Qudini on a global scale. Having already deployed the system in 270 O2 stores in the UK, the global retail and communications business will be rolling it out to Movistar shops in Spain and then to its Latin American stores. The cloud-based digital queue…
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There has been a lot of focus in the retail industry lately aimed at finding new ways to connect with consumers in-store and differentiate the brick-and-mortar experience from ecommerce. Many retailers are working to create a distinct in-store experience — but in today’s connected world, the most successful retailers are fusing digital and physical shopping…
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With stores getting more hi-tech and personalised, and online shopping becoming more advanced, retailers are investing in new tricks to get you to buy more with them. Get ready for the future of creepy shopping. Welcome to the world where beacons will activate as you enter a store, sending nearby assistants and tablets your information…
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Whether it is lining up to pay for your groceries, making a bank transaction, or waiting for a table at a trendy restaurant, time costs money. As businesses become aware of the direct and indirect costs of waiting, they are looking at innovative ways to reduce these expenses by “designing out” queues. The challenge for…
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Global Outlook and Forecast 2018-2023 Market research on electronic shelf label market (ESL market) shows segmentation is by (1) display (LCD, EPD, and OLED), (2) by technology (vendor facing (RF and IR) and (3) customer facing (BLE and NFC) for key end-users being supermarkets and hypermarkets, liquor chains, departmental stores, convenience stores, and drugstores. Electronic…
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Consumers now expect retailers to have some form of an augmented reality (AR) experience, according to a report by DigitalBridge. Of the consumers surveyed, 20% said they expect retailers to have an AR tool now that iOS 11 has been released, while 49% say they expect retailers to launch AR features within the next six…
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T.S. Eliot once said that the exploratory process often means a return to one’s beginnings. There are many examples of this, from the Internet of Things reinventing everyday household items as “smart devices” to Netflix reinventing the home-entertainment experience. A current, prime example is the growing market of digital-out-of-home placement. The digital-out-of-home (DOOH) market is…
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Retailers are starting to realise the benefit of combining online and in-store shopping. And by encouraging you to buy online first and collect later, these businesses are saving in a number of areas. Despite historically lagging behind the rest of the developed world, Australian retailers are beginning to embrace this approach. From groceries, alcohol, fashion…
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